when support for my desktop first expired, I tried to purchase the new desktop version.  On phone with various sales people - had to badger and badger every single one to get a straight answer.  mostly I hung up on them after it was clear the salesperson was not being honest (perhaps they should consider switching to selling used cars, they'd be great at it!).  Finally I badgered one into telling me the only option was to buy the subscription service (the online version).  So I have been on pro 2021 ever since. 

Between Intuit and Microsoft, I'm not sure what software company I hate the most.