CharmieH
QuickBooks Team

Other questions

I appreciate the updates, @kitchenaid, regarding the steps shared by @IrishA. I recognize how crucial it is to keep your pricing accurate and up-to-date for your customers.

 

Since the QuickBooks Tool Hub steps didn’t resolve the price level issue, I suggest contacting our technical support team. They have the expertise to assist you.

 

You can follow the steps below:

 

  1. Open QuickBooks.
  2. Navigate to the Help menu.
  3. Click QuickBooks Desktop Help/Contact Us.
  4. Select Contact Us.
  5. Provide a short description of your concern, then click Continue.
  6. Use your Intuit account to sign in or Create a new account, then Continue.
  7. Enter the single-use code sent to your email and click Continue.
  8. Either choose to Chat with us or Have us call you.

 

Feel free to check the support hours so you can contact them at a time that works best for you.

 

We appreciate your patience in working with us to resolve this issue. Please keep us posted, it's our pleasure to assist you further.