Hello there, cbascle18.
The option to clear out the stuck order in the express pick/pack tab is unavailable. I can see this feature would be helpful and, I recommend sending feedback to the developers to request it.
To send feedback, follow the steps below:
- Open your QuickBooks Desktop company file.
- Click on the Help menu in the top menu bar.
- Select Send Feedback Online.
- In the feedback window, choose Product Suggestion.
- In the description box, state your feedback about the Express Pick/Pack tab.
- Once done, click Send Feedback.
Our Product Development team will receive your feedback directly to enhance your overall experience with QuickBooks. The dedicated platform enables our developers to prioritize requested features and improvements based on customer input.
Also, I'll be sharing these articles that help you process using a sales order fulfillment dashboard for pick, pack, and ship in QuickBooks:
Leave a comment below if you have follow-up questions about this or anything else QuickBooks. I'm always here to help. Stay safe.
