Hi there, RAS1976. I'd like to provide some information regarding the PAP Premier Software Bundle.
It appears that the PAP Premier Software Bundle isn't loaded to your account, even though you have already subscribed to it. To resolve this issue, I recommend contacting our Customer Care team. They are experts in dealing with such situations and will be able to securely access your account and investigate why you're unable to access the bundle.
Here's how to reach them:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Enter a brief description of your concerns.
- Click Continue.
- Choose to chat with us or Have us call you.
To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more information.
In addition, I've included a link to a detailed resource that explains the changes to the ProAdvisor bundle license, which you may find useful in the future: Announcing changes to QuickBooks products & pricing + QuickBooks Desktop FAQs.
Please feel free to reach out to me if you have any further questions regarding the PAP Premier Software Bundle. I'm always here to help. Stay safe!
