Hi I have been working with quick book desk top software since 2016 , now in July migrated to online .
I have an issue with customer payment deposit - in August on same day two payments deposited in quick book from two differ t customers.
one customer account receivable statement shows the payment and correct balance in august
But in the second customer statement ithe payment amount is not showing &
the balance are incorrect ( even I tried to make a fake entry of a payment but after July no august entries are showing up in account )
When we review the bank account in quick books it is showing both the payments are received and entered
I have tried all filters
ultimately gone back to Desk top version
Can u please advice
