This advice useless. I have the same issue. Says I have not logged in for 89 days. Data file verified; no errors. Arranged a call with support. Guy is ignorant. Wastes my time and knows NOTHING or feigning ignorance, when clearly this is a widespread issue. I could live with 90 days. Weekly is BS. Oh, and the support guys said he shows I haven't logged in since March, which is absolutely not true. More like once a week.
