Other questions

Jovychris_A · ‎June 05, 2023

That should be easy to add a payee once the home currency isn't different from the currency used in credit card transactions, @baroqueplusplus.

Let's solve this by following my peers' instructions above. To route you, make sure to follow MariaSoledadG's recommendation to isolate this via a private browser and more: https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-error-when-i-try-to-add-the-pay....

If the issue persists, I recommend contacting our Care Support team through QuickBooks Online. They have tools to pull up your account and review this further via screen share in a secure environment.

Here's how:

Click the Help icon on the upper right-hand.
Go to the Search tab and then hit Contact Us.
Enter your concern and then hit Continue.
Choose either: Have us call you or Chat with us.

Be sure to review their support hours so you'll know when agents are available.

Once all is good, take a look at this article about how to work with your latest bank feed transactions and how to add prior transactions in QuickBooks:

I'm still here if you need further assistance with bank feeds. We're always here to help. Take care and have a great business year.