Other questions

Thanks for getting involved with this thread, dswazes.
 

A PAP Premiere Bundle would be our ProAdvisor Premier Software Bundle.
 

This bundle currently includes the following:
 

• QuickBooks Desktop training and certifications
• QuickBooks Accountant Desktop 2023
• 24/7 Customer Support

If you never subscribed to this bundle, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research into which products you have on the account, and go over your options with you.
 

They can be reached while using QuickBooks.
 

Here's how:

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
   
   
    
4. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.
 

I've also included a detailed resource about ProAdvisor bundle license changes which may come in handy moving forward: Announcing changes to QuickBooks products & pricing + QuickBooks Desktop FAQs
 

Please feel welcome to send a reply if there's any additional questions. Have an awesome day!