I have had the same experience. Started experiencing this problem with QB2019. Upgraded to QB2022 in March hoping it would fix it. Today I spent 2.5 hours on the phone with Level 1 tech support. After 2.5 hours I was told they were sending me an email with troubleshooting procedures (the same procedures we already went through.) When I asked if I could pay for someone to look at my data file I was told that service wasn't available.
I continued to research on the Community Board and came across this article/step that solved the problem for me. Just updating my Preference file to tell the system NOT TO SAVE THE DESKTOP on closing, solved the problem. Give this a try, and here is the link. What to do if you can't open your company file in QuickBooks Desktop (intuit.com)
Step 6: Turn off the save when closing feature
If you have a large report or several windows set to open automatically, it can freeze QuickBooks when it starts on startup. To prevent them from opening:
- Open QuickBooks Desktop.
- In the No Company Open window, select your company file on the list. Hold ALT on your keyboard and then select Open. Don’t let go of ALT until the file opens.
| Note: If QuickBooks asks you to log in, enter your password. Then press and hold ALT and then select OK. |
Once you open your company file, turn off the save when closing feature:
- Go to the Edit menu and select Preferences.
- Select the Desktop View tab.
- Select the Don't save the desktop option and then OK.
- Close and reopen QuickBooks and open your company file again.
Good luck all.
