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Other questions
Twice now I've started a chat with QB's help. Having to re-explain everything each time. Their responses are so slow, that I'm trying to get work done in between. Sure enough, I switched company files and it crashed Outlook 365. Then it crashed Chrome AND the CHAT window I was in with QB's!
I give up. I don't have hours to spend on the phone. How about someone from QB's actually SPEND the time to read this forum, see what's already been tried, and FIX WHAT'S BROKEN!