Thanks for hopping into this thread, @paula24_myweb.
I want to provide you with the correct troubleshooting steps for your issue. May I know the specific error or message you encountered while updating?
In the meantime, you can check out this article: Fix QuickBooks Desktop Update Errors. It provides general troubleshooting pointers for resolving update errors in QuickBooks Desktop.
You can also enter a specific error number or error message in the Search field to get the resolution.
I'm looking forward to hearing and helping you again. Take care!
