Thanks for joining the thread, @Mjf417.
I'll help you fix the QuickBooks Desktop (QBDT) crashing issue. This way, you can work effectively and accomplish your tasks in no time.
If you haven't tried some of the troubleshooting steps that were provided above, I recommend running our QuickBooks Tool Hub. This fixes uncommon issues in your QuickBooks Desktop (QBDT) software.
Here's how:
- Close your QuickBooks application
- Download the QuickBooks Tool Hub file.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
Here's an article you can read for more details and troubleshooting steps: What to do if you can't open QuickBooks Desktop
If the issue persists, I encourage you to get in touch with our QuickBooks Desktop Support Team. They have additional tools to do a remote session and investigate this further. They can also create a new investigation for this issue, and once it has been opened, you’ll receive an email notification about the updates and progress of the investigation.
Here's how to contact our technical support:
- Select QuickBooks Desktop Help from the Help menu.
- You can also press F1 on your keyboard to bring up the same Help Panel.
- In order to route you to the correct support expert, we need to know what type of question you have.
- Click Continue.
- We’ll provide you a few options. You choose which one is best for you.
To ensure we assist you on time, please check our support hours.
Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one.
