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Thank you for trying to help.
That was the first thing I have tried (multiple times and for a couple of days on end) before sending this message.
I think the link that you are using for Standard Bank online banking may be incorrect.
The link is supposed to be https://onlinebanking.standardbank.co.za, but when I edit my sign in info, it displays as https://www.standardbank/standardbank/. This can't be edited by me (see screenshot)