Other Questions

Hi @Inanda Leeb,

I appreciate you for dropping by here in the Community. I can help you get the support you need to get back on track with sending customer statements.

Since the problem persists after following the recommended troubleshooting steps, I recommend contacting our QuickBooks Support Team. They'll be able to check the issue further and provide additional troubleshooting for emailing statements.

Here's how you can reach them:

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu bar.
3. Select QuickBooks Desktop Help. 
4. Enter your concern, then hit Continue.
5. Choose Get a callback. 

Additionally, I recommend visiting the following article to know more about how to set up Outlook or secure webmail in QuickBooks: Connect your email to QuickBooks Desktop.

Please know that you can reach out to me anytime you need assistance with emailing transactions in QuickBooks. Take care.