I DON'T understand why this isn't a priority to get fixed. We can't be the only ones experiencing this problem. Just when i think it won't happen again it does. I have to reconcile my offset report everyday. If i had an opportunity to switch to something affordable with the same features i would have already switched. Tech support is a joke and throws this back on me as a "me problem". And as much as we pay for the renewals, we should be a priority.
