Hi
Thanks for your quick response. Unfortunately, your response did not resolve the problem. I have been in touch with QBO Care and they have referred me back to the Third Party App provider. Interestingly, the Third App provider (HikePos) advised me it was a known issue with Quickbooks and they were waiting on a fix from QBO. Either way, the customer in the middle of this dispute is the one that is inconvenienced and left without a solution. Not happy.
