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Hello there, Aluna.
Thank you for bringing this issue to our attention and for providing such detailed information about your experience. I appreciate your efforts in performing troubleshooting steps to resolve the QuickBooks Online Certification exam page display issues.
To address this problem promptly, I recommend contacting our Live Support team during their operational hours. They have the tools and resources to investigate your situation and provide a tailored solution.
Here's how to connect with them:
- Open your QBO account.
- Go to the Help (?) menu.
- Select the Search tab.
- Click the Contact Us button.
- Enter a keyword or a brief description of your concern. Then, hit Continue.
- Choose a way to connect.
If you have any questions or concerns about QuickBooks, don't hesitate to reach out. We're here to help.