Thank you for bringing this to our attention, Todo. I can see urgency about the inability to delete a payment method associated with your subscription, so let me share some information regarding this matter.
Since we're talking about subscription, please know that you cannot delete the payment method directly. Instead, you can easily update it to the correct card in QuickBooks Online (QBO). To do that, here's how:
- Log in to your QBO account as a primary admin.
- Click on the Gear icon and select Subscriptions and billing.
- Locate your payment method and click Edit.
- Select your desired payment method and enter the required details.
- Once you’ve made your updates, hit Save.
If you need further assistance, you can contact our QuickBooks Online Support team. They can guide you and provide alternative solutions, or even assist with updating your payment method directly.
Aside from your subscription, you can also get more tips about your data security, company information, login credentials, and more through this link: Access and manage your personal data from your Intuit Account.
When everything is set, you can explore these resources for upcoming tasks in QBO:
If you have any other follow-up questions about updating payment method and account information, please let me know by adding a comment below. I'm more than happy to help. Wishing you a good one!
