Hi, MaggieF.
I appreciate the time and effort you've invested in isolating the issue you're getting. I can see your interest in running the program as an administrator to start with your tasks. Since you're experiencing the same issue, I recommend contacting support again. A live representative can look into your account securely and provide some troubleshooting steps to address this behavior.
To contact support:
- Select the QuickBooks Desktop Help option from the Help menu.
- Click the Contact Us button.
- Please enter your question, then tap on Let's Talk.
- Scroll down and pick to Get a callback.
You can also check out the details from this article:
Contact QuickBooks Desktop support.
Feel free to leave a comment below if you have other QuickBooks questions. I'm just a few clicks away to help.
