Install

Thanks for joining this thread, @Leahkershner1103. 

To resolve the said issue about the multi-user errors, let's ensure to update the product to its latest release. The program will work with multi-user if you're using QuickBooks Desktop 2022 R3.

If the issue persists, I suggest contacting our support team to check your account further. 

Here's how you can reach them:

1. Open QuickBooks.
2. Proceed to Help, then choose QuickBooks Desktop Help.
   
   
3. Click Contact Us.
   
   
    
4. Give a brief description of your issue.
5. Choose Let's talk, and then select a way to connect with us.

Additionally, let me share this resource to help set up a multi-user network so computers on your network can access your company files: Multi-user setup.

Keep in touch if you continue to experience the said issue. I'll be around to provide additional input to resolve your concern. Stays safe!