Thanks for responding
@ross.kovelman,
Having said that, I would suggest contacting Technical Support directly to assist you further. They can do a screen share session with you and determine exactly what the problem is.
Follow this link to speak with one of our phone agents: <a rel="nofollow" target="_blank" href="
https://help.quickbooks.intuit.com/en_US/contact">https://help.quickbooks.intuit.com/en_US/contact</...>
We appreciate your patience.
