Have you noticed how many tasks take so many clicks?
Eg 1 getting help, you have to type your question in again and again 3-4 times before it asks if you want to post to the community. Also the box fails to work half the time because of something else in QBO.
2. If you want to download an invoice, again it takes multiple clicks. In the invoice list there is a print button and you would think that dropdown would have a download button. but instead you have to go in to edit, and then print or preview, and then download. The whole process because of how slowly it runs takes about a minute. This is ignoring the fact download is not related to printing and it should be in the more menu.
3. The invoice list is by default sorted by stupid. It firstly shows the open invoices which is fine and then it shows the closed invoices from the oldest one but from exactly one year ago. Of course I want to see open invoices first but you would think I would also want to see recent invoices. Who on earth thought I would want to see an invoice exactly 11 months ago?
There are many more examples which make me think the developers have never used the software, the support staff have no line to the developers, and the user requests are completely ignored.
