Glad to see you here in the Community, @HP2022.
I'm here to ensure that you can update your employee's email.
Let's delete your employee's profile and create it again providing the correct email address.
Here's how:
- Go to the Employees menu and select Employee Center.
- Right-click on the name of the employee. If the employee isn't on the list, select All employees from the Active Employees dropdown.
- Select Delete Employee.
- Select OK to confirm.
For additional information about the process of updating your employee's information, feel free to visit this article: Update or delete employee info.
If the issue persists, I'd recommend getting in touch with our Customer Support Team. This way, they can pull up the employee's account and help change the email.
Here's how:
- Go to the Help menu.
- Click QuickBooks Desktop Help.
- Select Contact Us.
- Enter "Unable to resend Workforce invitation" in the description field, then click Continue.
- Select either Message an Agent or Talk to a Specialist.
Here's an article on how to invite employees to see pay stubs and W-2s online. It will provide you the details on how to set up and invite your employees to view and print their stubs and W-2s.
Click the Reply button below if there's something else that we can do for you. I'm just around to help.
