Employees and payroll
I would feel the same way you do if I were in your situation, @DAWILSON5.
Error 2107 occurs when something needs to be verified with your payroll data. A situation like this requires pulling up your account. I recommend contacting our Payroll Support Team. They can verify what's causing the error and provide the troubleshooting to resolve this.
Here's how:
- Select QuickBooks Desktop Help from the Help menu.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
In the meantime, I've included the steps below on how to update the company's business name. There may be a special character in it that's causing the error. It can only contain letters, numbers, and spaces.
- Go to the Company menu.
- Select Company Information.
- Edit the legal name to remove special characters.
Additionally, I've attached an article you can use to check the status of an employee's direct deposit: Payroll Statuses.
Keep me posted on your progress in resolving this error 2017.
