Employees and payroll

Hello there, katiem3,

You'll want to manually file the remaining W-2s.

On the E-filing Rejected window, you have the option to view the solution messages sent by the agency:

1. Click Employees.
2. Choose Payroll Center.
3. Choose the File Forms tab.
4. In the Filing History section, click E-Filing tab.
5. Click the Agency Rejected link.
6. Check and follow the solution provided by the agency.

For more insight, please refer to this article: Handle payroll e-file and e-pay rejections.

Furthermore, you can archive the form to get the information when filling the W-2s form outside QuickBooks. Here's how:

1. Go to the Employees menu.
2. Select Payroll Tax Forms & W-2s.
3. Click Process Payroll Form.
4. Under Filling History, find the W-2.
5. To access your W-2 information, click on the link under the Saved PDF column.

Keep me posted about this. I'd like to make sure this is taken care of.