Employees and payroll

Hi @jndnclean,

Thank you for joining the thread and also sharing a screenshot.

The steps I provided above are for QuickBooks Online (QBO) Payroll. I'd like to ask for more information on the type of payroll service you have. Take a look at the screenshot below for reference:

I suggest you view this article as well: File your W-2 forms. It has a complete list of steps on how you can file your W-2 form via several payroll services. 

I'm looking forward to hearing back from you. Tag me in your comment below, and I'll be sure to get back to you.