LieraMarie_A
QuickBooks Team

Employees and payroll

I'm here to make sure we get this sorted out, @marual72.

Do you know if these employees are meeting the wage bases set by the IRS? You can click on this link to learn the wage base limit: Topic No. 751 Social Security and Medicare Withholding Rates.


It is also possible that their W-4 status has been set to 'Do Not Withhold' by mistake. Here's how to check if an employee was set to Do Not Withhold:

  1. Go to the Employees menu, then select Employee Center.
  2. Double-click on the employee’s name.
  3. Go to the Payroll Info tab, then select Taxes.
  4. Check the Filing Status under the Federal and State tabs.
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To give you more troubleshooting steps on how to fix payroll setup when taxes aren't calculating, check out these articles:

 

Please let me know if you need further assistance. I'll be around to help. Have a good one.