Thank you for letting us know about your QuickBooks Desktop (QBDT) version, TV Bent.
We understand that the QBDT 22/23 payroll setup crash error is causing disruption in your workflow. We'd like to inform you that there's an ongoing investigation (INV-97468) to solve the issue.
To help you get updated on the matter, we suggest contacting our QBDT support team. They can add you to the list of affected users and notify you via email once the issue is resolved.
Here’s how:
- Open QuickBooks.
- Go to Help, then choose QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Enter a brief explanation of your issue, then select Continue.
- Sign in to your Intuit account, click Continue, and then Continue with my account.
- We'll email you a single-use code. Type in your code and select Continue. If you have more than one account, pick the account you want to use and then Continue.
- Choose to either chat with us or Have us call you.
In case you need guidance with setting up and managing payroll schedules, you can refer to this article: Set up and manage payroll schedules.
Feel free to reach out to the Community if you have concerns apart from setting up your payroll. We're here to help you in any way we can.
