Maybelle_S
QuickBooks Team

Employees and payroll

I want to ensure this is taken care of, @steven.

 

Since the troubleshooting steps provided didn’t work for you, I recommend contacting our Technical Support Team. They will be able to investigate the leading cause of the issue and determine the correct solution in a secure setting.

 

  1. Click Help on the top right corner of the screen.
  2. Go to the Search tab, then click the Contact Us button.
  3. Enter a brief description of your concern.
  4. Proceed with Continue, then choose Chat or Callback.
    KlentB_0-1676517922094.png

 

Additionally, you can visit this article about running and customizing reports in QuickBooks Online (QBO): Run payroll reports.

 

If you have any other questions about payroll paychecks in QuickBooks, feel free to ask. I'm here to help. Take care.