Hello, Bobbie12.
I'm here to assist you with any issues you might be facing. Have you already tried the solution provided by my colleagues MirriamM and ChristieAnn? If yes, and the problem persists, I recommend reaching out to our customer support team. They will be able to securely access your account and assist with figuring out why the report is showing zero data.
- Go to the Help menu.
- Press the QuickBooks Desktop Help option.
- Tap the Contact Us hyperlink/button.
- Enter your question and hit Let's Talk.
- Scroll down and pick Get a callback.
Additionally, I'm adding an article about customizing payroll reports. Please visit this helpful article: Customize Payroll and Employee Reports.
Keep us updated on how the call goes. We're always here to lend a helping hand. Have a great day!
