Just finished forced upgrade to QB Premier Pro 2023 to run payroll. Emailing paystubs failed after sending 2 of the 8 that had to go. By emailing one at a time, narrowed it down to a single employee.
Turns out, the PDF for this employee's paystub can't be viewed/displayed/printed. Message displayed is "Your payroll was process successfully but Quickbooks was not able to open this employee paystub." As suggested, I restarted QB but with no change.
All other of the paystubs were generated correctly.
What caused this? Can a paystub PDF be regenerated outside of running a payroll? Will it happen again?
Price for QB desktop went up 4x and quality is demonstrably down. Time to shop around.
