Thanks for getting back here, @BELS. I want to ensure that we fully address your concern.
First off, make sure to check the Audit Report for a pay run. This report will display a summary of payments made in the chosen pay period.
Moreover, I suggest contacting our support team so you will know how to record your payments accurately.
Here's how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in Talk to a human, then press Enter.
- Look for I still need a human and click on it.
- Click Get help from a human or Contact Support Team.
- Select between Send a message, Schedule an appointment, or Get a callback.
Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
You can visit this article to learn how to set up and schedule your payroll to run automatically: Setting up automated pay schedules in QuickBooks Online.
Let me know in the comment below if you have other questions. I'd be around to help. Take care and have a good one!
