I have the same issue. I have 3 credit payments on hold. QB has held a check payment since Dec 8 2022 from a 20 year client!!!! This is unacceptable!!!! It’s impacting my business and my clients are bothered by this poor payment service. If it’s not resolved this year I will stop using the QB billing service. There is no one to talk to. Another poor service.
I’m reporting QB to Consumer Affairs.
