Hey there, @KRSM.
Thanks for joining in on this thread. It's great to see a new face here in the Community.
Since you've already spoken with your bank, I suggest contacting our Customer Support Team so they can take a closer look at your account. Here's how:
- Go to the Help (?) icon in the top right-hand corner.
- Click the Contact Us button.
- Enter your question and tap Let's talk.
- Scroll down and select to Get a callback.
It's that easy!
We're always here to have your back. Let us know how the call goes. Take care!
