Hi Candice,
I appreciate your suggestions. However, my first post here on this thread indicated that I have already opened a case in 2019 ( still open? ) which was supposed to catch the eye of the engineering team. But I have had zero response. I have spent h- o- u- r- s on the phone with your tech support to no avail. You guys here are great to provide links to articles but --- there is a software bug and I can't seem to get anyone higher up the food chain to listen.
I simply have found a software problem and would like to work with you to fix it. How can I get in touch with someone in the engineering team?
Thank you.
