Good morning, @Anonymous.
Thanks for reaching out and letting us know the situation.
In your situation, I recommend contact our Customer Support Team again to see if there's an update on your case or if there's some more troubleshooting you can do with them. Here's how:
- Go to the Help icon in the top right-hand corner.
- Press the Contact Us button.
- Enter your question/problem.
- Tap Get a callback after scrolling down.
It's that easy.
Don't forget to keep us updated on this matter. It's my priority that this gets back up and running as soon as possible. Have a wonderful day!
