Thanks for following up with the Community about this, hitekcomm.
There's a few reasons why previously reconciled transactions can show up as unreconciled:
- Cleared transactions were unchecked in your account register.
- The reconciled transactions were charged or deleted.
- A prior reconciliation was undone.
- Money was transferred from a previously reconciled bank account to a sub-account.
- A company file conversion was performed (Mac to Windows or QBO to QBDT).
- Your transactions were never reconciled successfully. This could be caused by restoring from a backup, which can overwrite existing data.
As BigRedConsulting mentioned, you can perform a special reconciliation to correct these problems.
Here's how:
1. In the top menu bar, go to Banking, then Reconcile.
2. Choose which bank account you're working with.
3. Use the Date of Statement field to enter a date for an off-cycle reconcile. This can be any day between your last reconciliation and the one that's scheduled next.
4. Enter a balance for your last successful reconciliation in the Ending Balance field.
5. Click Continue.
6. On the Reconcile window, check off each transaction you're fixing.
7. Confirm your Difference field shows $0.00.
8. Select Reconcile Now.
I've also included a detailed resource that provides more information about performing special reconciliations: Reconcile previously deleted & re-entered checking or credit card transactions
Feel more than welcome to post a reply if there's any questions. I'll be here to help. Have a wonderful day!
