You can upgrade to QuickBooks 2020, KrisMatty.
QB 2016 is no longer supported and this might be one of the reason why you're unable to see the Loan Manager feature.
You’ll need to create a backup file to make sure that the data will be saved before upgrading. Here's how:
- Go to the File menu, pick Back Up Company, and then choose to Create Local Backup.
- Locate Local Backup.
- Push Options.
- In the Tell us where to save your backup copies field, hit Browse and select the location in which to save the backup copy.
- Select OK.
- In the Create Backup window, specify whether to back up automatically, and view Options to set options for automatic backups.
- Find New to set a backup schedule in the Schedule Backups dialog.
- Click Finish.
Follow the detailed steps on this article to upgrade your company file: Upgrade your company files after switching to a new version of QuickBooks Desktop.
If the Loan Manager is still missing after the upgrade, check this article on how to resolve it: Loan Manager or Cash Flow Projector is missing after upgrading QuickBooks Desktop.
Here are additional articles you can read for reference:
Stay in touch with me if you need more help.
