Hey, @KalRe.
I appreciate you coming on this thread.
If none of the information helped above, I recommend contacting our Customer Support Team so they can review your account with you. Here's how:
- Go to the Help icon in the top right-hand corner.
- Press the Contact Us button.
- Enter your question and hit let's talk.
- Scroll down and pick to Get a callback.
Please keep us updated on how it goes. Have a wonderful day!
