Good morning, @Cristian Andrade.
Thanks for chiming in on this thread.
If you're still having issues with this transaction problem, I recommend contacting our Customer Support Team for further assistance. Here's how:
- Go to the Help ? icon in the top right-hand corner.
- Press the Contact Us button.
- Enter you question and click Let's talk.
- Scroll down and choose to Get a callback.
Keep us updated on how the call goes. Have a wonderful day!
