Hello again, erik8.
Since the issue about TSB bank persists, I'd recommend contacting our QuickBooks Care Support. They have the extra tools that can help conduct a thorough investigation to come up with a fix.
To contact them, here's how:
- Click on Help and select Contact us.
- In the description field, enter your concern.
- Click Let's talk.
- Choose Start a chat.
In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBO Self-Help.
Please let me know if you should have any questions concerning QuickBooks. I'm always here to further assist. Have a great day!
