Thank you!, another quick question, I am entering a deposit on which the amex transaction needs to be adjusted because of there fees, should I minus that fee off the deposit on the bottom?  And which account should I use for that fee?

Hi CherieT! I've responded to this part of your question on your post How can I record credit card processing fee in deposit. Simply click the link and you'll see it there. Stop by again if you have other questions.

Can you help me find this option? I do not see “edit info” on the reconcile screen. Perhaps I’m in the wrong please. I would appreciate it! 

Hi KeiraLC,

I'd be happy to help you find the edit info option so you can change the ending balance on your reconcile.

If you need to change the ending balance it can only be done before you submit your reconcile. In order to find the edit you'll need to follow these steps. Go to Accounting>Reconcile>Resume Reconciling. Once there you'll see the edit info in the top right of the screen. If you still don't see it that could be due to your browser having issues with the cache and cookies. You can clear them by following the steps in this article. I suggest also trying a different internet browser or a private browser such as Google chromes incognito mode. If you already submitted the reconcile you'll need to get in touch with your accountant to remove the reconcile and then you can create it again. If you don't have an accountant however we can help. Just go to: My Accountant>Find a pro to help to find an accountant near you that can help.

Hope this helped.

Dear Sir/ Madam,

We are planning to re-start our bookkeeping on Quickbooks and moving our data from Xero back to our existing Quickbooks Online Subscription. Therefore, I have a few questions regarding this:

Q 1. How DO I re-start the bookkeeping work on Quickbooks Online, which reports should I get from our bookkeepers and please instruct how can to input this data and where to? Is the ending balance entry good enough to be able to re-start the bookkeeping on Quickboks from the 1st day of the next month?

Q 2. The previous bookkeepers provided us with an account transactins report to the date in GBP, which they were doing for the VAT purposes. How can I convert the currency for the ending balance from GBP to USD, as our main trade currency is USD and input this data to our QBO accordingly to restart the bookkeping please?

Thank you very much in advance and I look forward to hearing from you soon.

Kind regards,

Richard

Hi Richard. 

Thanks for joining us here.  QuickBooks Online is a dynamic program with valuable features that let you import your data in one batch.  You'll also have the ability to edit your opening balance as you feel necessary.  To ensure all areas of your QuickBooks Online account are accurate and up to date, I feel you'd benefit from a personal interaction with our Customer Care team.  With your consent, they can work with you in real time, and ensure you're able to get back to business as soon as possible!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook, Twitter, and Instagram.
Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to reach back out if other questions come to mind.  We'd be happy to help!