Hi Richard. 

Thanks for joining us here.  QuickBooks Online is a dynamic program with valuable features that let you import your data in one batch.  You'll also have the ability to edit your opening balance as you feel necessary.  To ensure all areas of your QuickBooks Online account are accurate and up to date, I feel you'd benefit from a personal interaction with our Customer Care team.  With your consent, they can work with you in real time, and ensure you're able to get back to business as soon as possible!

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to reach back out if other questions come to mind.  We'd be happy to help!