MirriamM
Moderator

Account management

I can see the urgency of linking your Venmo account, Jenny.

 

As per the status of the investigation about the 103 error you're getting when linking your Venmo account to QuickBooks Online (QBO), it is still in progress. 

 

I know it's been a while, but rest assured our engineers are prioritizing in resolving this issue to get you back on track as soon as possible. If you haven't contacted our Customer Care Team, I suggest getting in touch with them and provide the ticket number INV-93253. They can add you to our notification list and keep you updated on the progress of the investigation.

 

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

 

For future reference, here's an article you can check for the best practices when reconciling your account: Learn the reconcile workflow in QuickBooks. It also provides information on what to do when encountering challenges during the reconciliation process.

 

Thank you for your patience and understanding while we look into this further. If you have any further concerns, feel free to reach out. Have a great day.