Its such a pain. You have to be in the mood to make the call. I did a chat and was provided a number to some odd technical support that told me my file was corrupt. But they could fix it for some crazy amount of money. It felt like a scam even thought the number was provided in a chat with QB. I did another chat and got assistance and was walked through the upgrade. It all depends on who you get. I was told on this chat that this camps issue is a known one and they are working on it. Its hard to know what to believe but, my QB is upgraded and I don't have to worry about camps for now. Good luck!
