Account management
We hear you and realize how important every dime is in your business, @hersha307. I'll provide an update on the QuickBooks Online deposit alignment and printing issue.
As of now, the investigation for the aforementioned problem is still in progress. Rest assured, our developers are working hard to resolve it as quickly as possible. If you haven't already, I recommend contacting our Customer Support team. By doing this, they can include your account on the list of those who are affected.
Here are the steps to reach support: (Note the business hours to ensure experts are available for assistance.)
- Log in to your QBO account.
- Click on Help (?).
- Choose either tab to get started:
- Assistant: Get fast responses. Pick a suggested option, or enter your concern. If you need further help, click on Talk to a human.
- Search: Browse the QBO knowledge base directly, or hit Contact Us and select a way to connect with us:
- Start a chat
- Get a callback
Furthermore, our team will send you an email notification about updates on the case.
For future use, read this guide on how to keep track and manage deposits: Record and make bank deposits in QuickBooksOnline.
Keep in touch so we can help you further regarding banking, printing, or QuickBooks. We'll make sure to respond as soon as we can. Take the best care!
