Rea_M
Moderator

Account management

Your QuickBooks Online (QBO) account's security is our top priority, @mimiohannon. That's why I'm here to make sure you're able to manage your access and account verification when logging into it accordingly.

 

Two-step verification is an extra layer of security when accessing your QBO account. It's a setting where you need to verify, using a code sent to your mobile phone or email that you're the one accessing your account every time. To turn this off using the same phone number, here's how:

 

  1. Sign in to your Intuit account.
  2. From the left menu, select Sign In & Security.
  3. In the Two-step verification section, select Turn off.
  4. Enter the code, then select Continue.

 

In case you're using a different phone number, you'll first need to update it so you can log in to the account. Once done, you can turn off two-step verification. You can learn more about this through this article: Verify your QuickBooks Online account with multi-factor authentication or two-step verification.

 

Also, to further guide you in managing your QBO account, I'd recommend checking out this article: Account Management. It includes topics about updating billing info, managing your password, and subscription, to name a few.

 

Keep me posted if you have other concerns about two-step verification and managing user access in QBO. I'm always ready to help. Take care, and I wish you continued success, @mimiohannon.