Account management

Hi there, jmirit.

Thanks for letting us know in advanced that you already turned off the setting to receive a code. In this case, I'd recommend reaching out to our phone and chat support teams. They can verify your account and check why you're still asked for code. 

Here's how:

1. Click Help in the upper right-hand corner of QBO.
2. Click Talk to a human, then type in Talk to a human.
3. Select I still need a human.
4. Click Contact Us.
5. Select Get a callback.

Our support teams are open from Monday to Friday, in between 6 AM to 6 PM Pacific Time. 

The Community is always here if you need anything else.