Thank you for getting back in here, @kellib1978.
As mention by my colleague, @Kristine Mae, your QuickBooks Pro 2008 is a discontinued version. You may be able to use it, but you'll encounter unusual behaviors or errors.
I recommend reaching out again to our support team. They have a safe environment to open your account and provide you the validation code.
We offer support in upgrading your company file to a supported version for the discontinued version of QuickBooks Desktop. If there are any technical issues, we’re unable to support the discontinued version.
I've added this resource to guide you about the discontinuation policy of QuickBooks older versions: QuickBooks Desktop Service Discontinuation Policy.
Don't hesitate to comment below if you have other queries. I'm here to help you. Have a nice day.
