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gambles@westriv.
Level 1

When selecting multiple bills to pay in bill pay with same vendor name, QB does not understand and the bill paid is ultimately incorrect.

 
6 Comments 6
Jelayca V
QuickBooks Team

When selecting multiple bills to pay in bill pay with same vendor name, QB does not understand and the bill paid is ultimately incorrect.

It is possible to pay multiple bills from a single vendor, @gambles. I will give you an overview of how to do it.

 

I understand the importance of using Bill Pay to simplify paying multiple bills to a single vendor for your business transactions.

 

If you're utilizing online billing, here are the steps to follow:

 

  1. Sign in to your QuickBooks Online account.
  2. Click +New at the upper left corner.
  3. Go to the Vendors tab and select Pay Bills Online.
  4. Tick the checkbox of the bills you want to pay.
  5. Hit Next.
  6. Review all the payment details.
  7. If you need to update information, select Edit details. Note that the Memo field is only available for Paper Checks.
  8. To submit your scheduled payments, simply click on the "Submit payment" button. 

 

If you're still unable to pay, could you please let me know if you received an error message? If so, what was the exact error you got?

 

Here are more articles related to Bill Pay that you might want to check out:

 

 

If you need help managing your QuickBooks Online account, don't hesitate to reach out to us. Visit our Community, where we are always happy to assist you. Have a great one! 

BigRedConsulting
Community Champion

When selecting multiple bills to pay in bill pay with same vendor name, QB does not understand and the bill paid is ultimately incorrect.

@Jelayca V 

RE: If you're utilizing online billing, here are the steps to follow:

 

How about if you're not using online billing?

ChristineJoieR
QuickBooks Team

When selecting multiple bills to pay in bill pay with same vendor name, QB does not understand and the bill paid is ultimately incorrect.

It's nice to see you, @BigRedConsulting. I appreciate the opportunity to join this conversation and provide the information related to the bill payment section in QuickBooks Online.

 

In QuickBooks Online, you can record bills individually or record multiple bills for multiple vendors simultaneously. Thus, in the Bill Payment section, you have the opportunity to select which bills you want to pay by marking the checkboxes next to them.

 

Furthermore, to address your concern, there isn't a built-in feature that QuickBooks automatically detects or recognizes if you have paid a bill incorrectly. In light of that, it is crucial to review the bills that are intended for payment.

 

I'll be here to help you if you still have queries about the bills in QuickBooks Online. Keep safe. 

gambles@westriv.
Level 1

When selecting multiple bills to pay in bill pay with same vendor name, QB does not understand and the bill paid is ultimately incorrect.

Thanks for the reply. unfortunately this is not what I am referring to. let me clarify... we have quickbooks online. Right now in my "pay bills" I have multiple bills from the same vendor that were added to quickbooks on different days. when I select multiple bills with the same vendor it will allow me to submit the payment however, when I go back into "pay bills" all of the bills submitted for payment are there except for 1. then I go into the payment submitted in accts payable chart of accounts to try to detail the payment. it will allow me to make changes but once submitted, it does the same thing again. this is strange as we have used this process for months and months with no issues but all of a sudden, it will not allow multiple bills under same vendor name to be paid at one time.

Fiat Lux - ASIA
Level 15

When selecting multiple bills to pay in bill pay with same vendor name, QB does not understand and the bill paid is ultimately incorrect.

gambles@westriv. 

As I know, the feature is not available in your newly BillPay feature. You can signup for a separate Melio account for free to integrate with QBO as a workaround to have the same feature.

https://affiliates.meliopayments.com/quickbooks

 

As an additional perk, you can get $100 as cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

 

Ethel_A
QuickBooks Team

When selecting multiple bills to pay in bill pay with same vendor name, QB does not understand and the bill paid is ultimately incorrect.

Hello there.

 

I'm here to help you resolve the issue of being unable to pay multiple bills of the same vendor at once.

 

The stored files in your browser are typically the source of unexpected behavior or failures in QBO. Your cache saves the files from many websites you visit, so you can quickly load the pages the following time. The browsing speed of websites like QBO may be impacted if the cache is retaining too much data.

 

It's a good idea to check for issues brought on by a full cache when browsing anonymously because doing so prevents the cache from recording your browsing data. You may also try to use other browsers.

 

  • Chrome: Press Ctrl + Shift + N
  • Internet Explorer and Mozilla Firefox: Press Ctrl + Shift + P
  • Safari: Press Command + Shift + N

If the steps above will not work, you can use supported browsers as an alternative.

 

If the given procedures are successful, I advise you to clear the cache in your browser to avoid utilizing outdated forms, safeguard your data, and improve the performance of our programs on your computer.

 

If the issue persists, I recommend contacting our Customer Care team. You can request for a screen-sharing session so they can investigate further the reason of this issue.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?).
  3. Choose either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
    • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

 

For future reference, check out this article about managing vendor refund: Enter vendor credits and refunds in QuickBooks Online.

 

Feel free to click the Reply button below if you need further assistance in printing invoices in QuickBooks Online. I'm always here to help. Have a great day.

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